Frequently Asked Questions
Frequently Asked Questions
What kind of warranty comes with the white toner printers?
What kind of transfers does this produce?
What can these transfers be applied to? Are they just for t-shirts?
These transfers can be applied to nearly anything that can withstand just 220F of heat. This extremely low application temperature allows not only for typical transfer substrates like cotton and polyester, but also things like nylon, leather, neoprene and non-woven polypropylene that are easily damaged by high heat. There are thousands of garment styles and materials, and new ones being created all the time. The Digital HeatFX is one of the most versatile systems for applications on most garments.
Do I need a heat press or can I use an iron?
A good quality heat press is necessary in this process to ensure accurate time, temperature and pressure. This is full commercial equipment and should go along with a commercial grade heat press. The heat press isn’t the place to save money with your investment, get something good!
Do I have to pay extra for Training?
How much does a transfer cost to make?
How long do the transfers last?
1. Will you be using HE (high efficiency) laundry detergent?
2. Any fabric softener?
3. Hang dry or dryer?
a. If dryer, how hot will your dryer be?
4. What t-shirt blank will you be using?
a. High quality shirts last much longer
b. Will it be cotton, polyester or a blend?
c. Did the manufacturer treat the shirt with anything to repel water, stains or improve color fastness
5. How well did you apply the transfer? Is the pressure and temperature accurate on your heat press?
6. Does the design have any breathable areas, or is it a solid block of print?
So here’s our rule of thumb, because obviously you cannot answer all of the questions above.. and neither can we… about 30 washes. Maybe up to 100, maybe as low as 10 with a cheap shirt, a poor application technique and/or a bad press.
Can this system produce metallic, reflective, glow in the dark or neon transfers?
What are my Options for the Printer?
2 Options we ALWAYS recommend are a very high quality heat press and the Paper Savers Club
The Paper Savers Club is a subscription service where we will ship you the Laser EZPeel paper that you need to run your business at regular intervals. It saves you from forgetting to reorder and paying extra for rush shipping AND it ensures you get awesome pricing on your supplies. You SAVE BIG!
One of our most popular equipment bundles is the DFX 24 – which includes the Digital HeatFX system AND a 24″ cutter for using heat transfer vinyl. Talk to you account manager about that option… it’s a money-maker.
Where can I order supplies?
Toner, other printer consumables, and our very own line of Laser EZ transfer papers can be ordered through our e-commerce website Colmanandcompany.com or over the phone at 800-891-1094
Is the OKI pro920WT or the OKI pro8432WT wireless?
What Can I Sell a Shirt for?
You may decide to sell for less or you may sell for way more, but that depends on your market.
Don’t forget to bundle custom t-shirts with koozies, coasters, bags.. .you can do a LOT with the same Laser EZ Peel paper!
Can I Print on Stretchy Material?
Can I print on Spandex or other stretchy material?
Yes you can. And we DO have customers that do this all the time. But transfers do not stretch. The image will not stretch.
Having said that there are some techniques you can use to make it work with some stretchy materials. The worst that will happen is that your image will crack. That might be a big deal if you’re pressing a photo image, but not so much if it’s a distressed graphic.
And ALL the stuff we talked about before – about shirt blanks – same thing applies to stretchiness.
What graphics file types can I use?
Vector files like an .EPS or .AI are always optimal for printing. However you can use .JPG, .TIFF or .PDF and utilize plugins to remove backgrounds and other colors. When using raster images, be sure you are using a very high quality image. Poor quality graphics, will yield poor quality prints.