Your success in the white toner transfer business is incredibly important to us. This is why we have partnered with Crio to create the ColDesi Support Tablet. This tablet is designed to help guide you through all ColDesi has to offer your growing custom apparel business. We recognize that working with innovative technology can be overwhelming and the ColDesi Support Tablet is there to help you get all you can from the ColDesi resources.
The best place to start is at the beginning. This link connects you to information about the ColDesi Onboarding process. Onboarding is the process where your personal Customer Care Agent will reach out to you and go over your steps to success. This representative is here to help you understand things like: equipment status, getting started with training, ordering supplies & blanks and answering your questions. The ColDesi tablet starts you off understanding the steps of your journey into the DigitalHeat FX white toner transfer business.
Learning how to use your equipment is the key to a stress-free launch of your new transfer business. We have always pushed how important training is to the success of our customers. Therefore training is the second link on your ColDesi Support Tablet. Clicking here will take you right into training modules where you can watch videos and read instructions on how to use your DigitalHeat FX printer by Crio. Customers who go through the entire training get the best experience from their new white toner printer right away. Training isn’t just about when you first get your equipment, we are consistently adding new content. Training is an on-going resource.
Sometimes you need more than training, you just need a helping hand. Therefore, Support is the next link on your tablet. Sometimes you are working on a project, and you just get stuck. Click this link and get access to FAQs, troubleshooting or the ability to open a ticket to connect with a DigitalHeat FX expert. You can also use the tablet to take pictures or videos to directly upload into your support tickets. Our goal is to get your questions answered efficiently so you can move on to creating transfers and running your business.
Running a t-shirt business is so much more than just knowing how to use a printer. Although the technical side of the business is especially important, so is the business side of the business. This will link you to the Custom Apparel Startups podcast with 150+ hours of content specifically for the customization business. Topics are covered from marketing, sales, growth, hiring copywriters and so much more. Listen right from your tablet or access it via iTunes and other popular apps. New episodes come out often, and listeners are encouraged to share desired content for future episodes.
You will work hard to grow your custom t-shirt business. We think you deserve a little more for your hard work and loyalty. Every time you purchase supplies, blanks, or custom graphics from the ColDesi online supply store you earn points that can be redeemed for free stuff. This means coupons, free paper, discounts on blanks, discounts on equipment and more. We do our best to make shopping for supplies easy and further make the experience better by earning rewards for your loyalty.
Supplies and Blanks are a key part of your customization business. The ColDesi team has taken the time to curate the best supplies for your DigitalHeatFX System. This means we worked with hardware and software manufacturers to test papers, toners and more. Making sure that the entire system works together. In the event you have any trouble, our team has knowledge from users all over the world utilizing the same equipment, software, and supplies. You can also find thousands of blanks from t-shirts to coasters and everything between.
One of the best resources for information on customization technology is visiting the ColDesi website. Easily access the ColDesi site to see the latest in technology and news about what is to come. There is so much information in the customization world that having a consistent reminder to check what is happening is right at your fingertips. Stay ahead of the competition with the knowledge of some of the best equipment in the world.
ColDesi’s partnership with Crio has helped us bring this amazing, customized tool to your hands with every Crio printer purchased from ColDesi. One of our goals is to help our customers succeed and this is just one more tool in the vision of being the best choice for your customization equipment needs.
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